Privacy Policy

Last updated: October 2025

Introduction

Metro’s Sports & Social Club (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect the personal data of our members, guests, and website visitors.

Who We Are

Metro’s Sports & Social Club
Address: Moss Rd, Stretford, Manchester M32 0AH
Email Us
Phone: 0161 865 9889

Since 1905, Metro’s has been a cornerstone of the Stretford community—offering sports, entertainment, and a vibrant social environment for members and guests.

1. Information We Collect

We may collect and store personal information when you:

  • Apply for or renew membership.

  • Hire our function rooms or book club events.

  • Subscribe to updates or contact us via our website.

  • Participate in competitions or promotions held by the club.

  • Use our website or social media platforms.

The information we collect may include:

  • Name, address, phone number, and email address.

  • Payment details (for membership fees, bookings, or events).

  • Event or room hire details.

  • Photographs or videos taken at club events (used only with permission).

2. How We Use Your Information

We use personal information to:

  • Manage memberships and renewals.

  • Process bookings, payments, and event reservations.

  • Communicate important updates about the club, including schedules, events, and news.

  • Maintain security and ensure responsible use of the club’s facilities.

  • Improve our services and website experience.

We do not share or sell your information to third parties for marketing purposes.

3. Legal Basis for Processing

We process your information under the following lawful bases:

  • Contractual obligation (to manage your membership or booking).

  • Legitimate interest (to improve club operations and member services).

  • Consent (for email updates, photos, or marketing materials).

4. Data Retention

We keep personal data only for as long as necessary to fulfill its purpose:

  • Membership data: retained during your membership and for up to 12 months after expiry.

  • Booking and payment records: retained for up to 7 years in line with accounting regulations.

5. Your Rights

You have the right to:

  • Access, correct, or delete your personal data.

  • Withdraw consent at any time.

  • Object to certain data processing activities.

  • File a complaint with the Information Commissioner’s Office (ICO).

To exercise your rights, contact us at Metrossports@outlook.com

6. Security

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access. Only authorised personnel have access to your data, and all information is stored securely.

7. Changes to This Policy

We may update this Privacy Policy occasionally to reflect new legal requirements or club practices. The latest version will always be available on our website or at the club reception.

Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:
Metro’s Sports & Social Club
Address:Moss Rd, Stretford, Manchester M32 0AH
Phone: 0161 865 9889
Email Us